To create a new case classification:
- On the ribbon, select Create and then Case Classification.

- In the New Classification dialog, enter the Name and Description (optional).
- In our case we will create one named Person.

- Select OK.
Now that we’ve created a case classification, we need to add the attributes. We will be adding gender, and whether or not a reply from the owner was added.
To create attributes:
- Go to the Navigation View and select Cases and then Case Classifications.

- In the List View, right-click on Person and select New Attribute.

- In the New Attribute dialog, enter the Name and Description (optional).
- In this case the name will be “Gender”.
- For Type, select Text.

- Create attribute variables:
- Windows: Click on the Values tab > Add > type “female”. Repeat this step for “male” and “non-binary” > OK.
- Mac: Click on the + (plus symbol) below the Attribute Values box > type “female”. Repeat this step for “male” and “non-binary” > Done.

- Repeat steps 2 to 5 to create the attribute “reply”:
- In the New Attribute dialog, enter the Name as "reply" and set the Type to Boolean.

- Select the Values tab and you should already see the values “Yes” and “No”.
- In the Default column, select “No”.
- Note: This is useful when an answer is more typical, as it saves you from having to make many changes.
- Click OK.
