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User Experience (UX) Tools

What is User Experience?

User experience, or UX, refers to the overall experience users have as they interact with a product, space, or service. UX considers usability, desirability, accessibility, credibility, usefulness, and findability to determine the value of a given experience.

A hexagon with the word "valuable" in the centre of it surrounded by six other hexagons each with a single word inside them. Clockwise starting from the top, the words within each hexagon are "useful, "desirable," "accessible," "credible," "findable," and "usable."

Morville, P. (2014, AUGUST 19). 1-3. The User Experience Honeycomb [Digital Image]. Retrieved November 7, 2018 is licensed by CC BY-NC 2.0.

Why should you consider UX?

  • To better understand your users
  • To improve a product, service, or space
  • To attract and retain users
  • To identify and remove flaws

What are some ways to measure UX?

  • Usability testing
  • Website analytics
  • Surveys
  • Interviews
  • Observation

What usability testing tools can you use to measure UX?

What website analytics tools can you use to measure UX?

What survey tools can you use to measure UX?

What qualitative research tools can you use to measure UX?

Resources to Help you Get Started at the Library

Link to Video: Using Self-CheckoutLink to Guide: Master Time ManagementVideo: Connecting Google Scholar with University o

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